The Bottle Club logo
The Bottle Club logo

All articles

Shipping FAQs

How do I make changes to my shipment?

We are able to make some changes to shipping prior to the order being shipped. If your order has not shipped and you need to make a change, please email us - [email protected] a package is shipped or in the process of being shipped, we ar

What is the status of my order?

You can track your order using the shop app https://shop.app/ or by following the link on your shipping confirmation email. If your order has not been shipped, information may not be available. If you have a shipment that has not been updated within

How can I track my package?

You can track your order if it has shipped using https://shop.app/ or by following the link in your shipping confirmation email. Note: If your order has not shipped, information will not be available. Information will be updated after it has shipped.

Where do you ship to?

Currently, we ship to the UK.  We also offer shipping to Northern Ireland, the Isle if Man and the Channel Isles but please be aware additional charges will be applied.

Can I ship to multiple addresses in one purchase?

No. You can only ship to one address. If you are putting together a corporate order please contact [email protected] and we can arrange this for you.

How much does shipping cost?

Standard Deliveries will be made within 3-5 working days of an order being placed & are charged at a standard rate of £4.95 for orders Under 3kg and £5.95 for orders Over 3kg. This weight is calculated at checkout. We currently offer three Non UK Mai

Do you ship internationally?

Unfortunately we cannot offer international shipping at the moment, however we are hoping to offer this soon.

How long will it take for me to receive my order?

If you live in the UK, our standard shipping usually takes 3-5 working days for your order to reach your doorstep. Next day deliveries if placed before 2pm will be processed the same day and arrive the next working day.  Any orders placed after 2pm w