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Payment FAQs

I placed my order with Shop Pay, PayPal, or Apple Pay and I didn't get my order confirmation. What happened?

Your order confirmation email is sent to the email associated with your express pay method!. If you are not able to locate your confirmation, please send us an email to [email protected] with your full name, email address, and shipping addres

What is ClearPay?

Clearpay is a payment method that allows you to make payments on orders. Find out more about clearpay here.

Can I use multiple forms of payment?

As with most websites, we can only accept one form of payment. If you'd like to purchase a bottle club gift card, you can use gift cards with a credit card or one of our express pay methods!

What payment options are available?

We are happy to offer a several payment options for you to get your order! We accept credit/debit card, Shop Pay (full or in four instalments), PayPal, Shop pay and Apple Pay.

Can I use multiple discount codes?

No. You can use a bottleclub gift card and a discount code code together, but you cannot use multiple discount codes on one order.

Where do I enter my discount code or gift card?

If you are using a phone or tablet, the discount code field can be found on the final page of the checkout process. This will go back and apply the discount to your order. On a computer, you will have the option to enter this discount code once you s